CONTACT INFORMATION

At PAWMATE PETS, we're committed to providing exceptional support for both you and your pets.

If you have any questions regarding your order, products, shipping, or general enquiries, our team is here to help.

Customer Support Email:

care@pawmatepets.com

Business Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)

Website
www.pawmatepets.com

Response Time
We aim to respond to all enquiries within 24–48 business hours.

For faster assistance, please include your order number when contacting us.

Thank you for choosing PAWMATE PETS — premium essentials designed for happier pets and peace of mind for pet owners.